Ratings & Reviews

Overall Rating

5(56 reviews)98.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

The plus side to living at ...Review From Modern Messagesubmitted by Christine D. - |Recommended: YesThe plus side to living at the clarendon apartment homes is that it is very safe. The neighborhood is quiet and so are my neighbors, for the most part. I do wish that the campus would become smoke free, considering my neighbor smokes cigarettes in the summer outside my window, allowing smoke to blow right into my living room . My only complaint is maintenance. I have had numerous problems since the new owners have taken over. From day one, i had no hot water for 3 whole days. I called the office and the hotline number. Nothing was done and no one had called to ever check on the status. I have had a faucet leak that took two days for anyone to even come and look at. I have called the emergency hotline for the new washer and dryers and was told they would call back once maintenance could come. Again, no call back. I was hesitant to renew my lease for this exact reason. I also experienced an issue where the maintenance man actually broke my windows, left them open and did not even tell me. I figured it out a few days later and had to address the issue at the office, in which i was told that the window pieces would be mass ordered in the spring and installed. I am hoping this will happen in the next few weeks. I have talked to multiple competitive communities nearby and faucet leaks, no hot water and algae filled pools are considered maintenance emergencies, yet for some reason they are not important enough for a call back to let me know no one is coming to fix these issues. I am nervous for the summer months because the new owners left the pool green at the end of summer last year, and let kids swim in the pool. I personally called the property manager to address this issue. While the pool was shortly closed after my call, maintenance again was useless, saying they kept the pH at the standard.. which would be impossible considering the standard pH for a swimming pool is 7.4 and algae grows at 8.0 or above. And the simple fact that the issue was not addressed when the workers saw a green pool still has me in disbelief. Besides maintenance issues, I would say this apartment complex is quite pleasant. My only suggestion would be to have management a little more involved to understand the frustrations of their customers.
The improvements are great ...Review From Modern Messagesubmitted by Norma B. - |Recommended: YesThe improvements are great paint, landscaping, outside lights, attention to maintenance requests, etc. .. but my favorite is the new washers and NO MORE QUARTERS
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Very much enjoy living at t...Review From Modern Messagesubmitted by Marcy K. - |Recommended: YesVery much enjoy living at the CH apt homes. The staff is very helpful and courteous. Nor really looking the new washers but if they are kept in better working order thatis a plus
response from property -Thank you for your kind feedback. We are happy to provide an exceptional living experience.
Living here has been great....Review From Modern Messagesubmitted by Christen G. - |Recommended: YesLiving here has been great. I always feel safe. The buildings are clean and any issues are fixed immediately. The pool is awesome as well. It is also great that pets are allowed.
response from property -Thank you for your feedback. We hope you continue to enjoy your living experience with us.
I've been here for a year a...Review From Modern Messagesubmitted by Megan M. - |Recommended: YesI've been here for a year and a half so far, and honestly I don't have much to complain about. There has been a change in management so I'm still gaging how well I like them. This is a great area to live in and the apartments are nice and spacious. Some units are more updated than others but that's reflected in the rent. Overall, I would definitely recommend checking this place out.
response from property -Thank you for your feedback. We hope you continue to enjoy your living experience with us.
I love this place. It is qu...Review From Modern Messagesubmitted by Anthony E. - |Recommended: YesI love this place. It is quiet for the most part. You pretty much know who your neighbors are and the people here are very nice. The staff is very very nice. Maintenance department is great.
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Community is good lots of n...Review From Modern Messagesubmitted by Mary K. - |Recommended: YesCommunity is good lots of nice people. Staff is friendly and always willing to help I've never had an issue with anyone in the nearly two years that I've been here.
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Quiet, clean, spacioussubmitted by Egle B. - |Recommended: YesThe cost of rent is worth what you pay for so far. The neighbors have been quiet, grounds clean. No major breaking or equipment issues within the apartment. There's only a couple major issues I have come across. The cooling being in living room only loud and the apartment not being insulated well enough to keep the cooling inside during summer. Also, water in the shower takes 5-10 mins to heat up. Under the new contract where tenants have to pay for utilities, I forsee this being an issue. Otherwise, this is one of the best communities and apartments I have lived in.
response from property -Thank you for your constructive feedback. Please let us know if we may make your experience with us more valuable as we continue to make improvements throughout the community.
A nice and safe community, friendly neighbors.submitted by William K. - |Recommended: YesWell kept property, top notch maintenance, caring management.
response from property -Thank you for your kind review. We are happy to provide exceptional service.
Love this property Quiet submitted by Anthony E. - |Recommended: YesOnly one way in and one way out, good for security.
response from property -Thank you for your feedback. We strive to maintain a comfortable community environment.