Ratings & Reviews

Overall Rating

5(52 reviews)98.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Very well maintainedsubmitted by Samarth P. - |Recommended: YesWould definitely recommend them
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
I have great neighbors in m...Review From Modern Messagesubmitted by Jacqueline C. - |Recommended: YesI have great neighbors in my building. They are very nice and respectful. I feel safe in this community. The grounds are well-kept and The swimming pool, which opened today, looks very inviting.
response from property -Thank you for your review. We hope that we continue to meet your expectations.
I really like the property and it's location.submitted by Jerome B. - |Recommended: YesI really like living here because of the location, spacious apartment, and reasonable rent. Although I'm not sure if the rent is going to continue to be reasonable with the new owners The neighbors are friendly and look out for each other and it's usually very quite. The negative aspects are the dated windows that you can't put window air conditioning units in. There's only one air conditioner and it's in the kitchen, with that being said, the bedrooms get really hot in the summer. Also, the basement floods during storms when the power goes out. This causes the floor to get very dirty and it stays dirty and sometimes causes damage to the washers, dryers and whatever you may have in the storage unit. It would be nice if the owners would have battery backup's installed for the sump pumps to prevent this from occurring. New washers and dryers with credit card pay were installed a few months ago, so the tenants no longer have to deal with quarters, which is a plus. However, the new washer dryer company is very very slow about getting repairs made when they need servicing. The previous company was much better when it came to servicing the machines. Overall I would give the complex 3 out of 5 stars.
response from property -Thank you for the feedback. We hope you continue to enjoy calling our community home.
I like the close attention ...Review From Modern Messagesubmitted by Kathleen A. - |Recommended: YesI like the close attention to the little requests and the friendly manner of the property manager and all the staff. Christine has been extremely helpful, even taking extra time on her day off for my opinions
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
I love my new place it's re...Review From Modern Messagesubmitted by Ditrick M. - |Recommended: YesI love my new place it's really big for a two bedroom apartment. I love it has a pool and the manger is a very nice person. Really love the place
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Complex is pleasant, staff ...Review From Modern Messagesubmitted by Brandon G. - |Recommended: YesComplex is pleasant, staff are friendly, neighborhood is pleasant, and improvements to the complex are continuous. Lack of amenities are are the biggest pain point.
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
Great experience working wi...Review From Modern Messagesubmitted by Tia N. - |Recommended: YesGreat experience working with staff. Just a few recommendations... adding medicine cabinets in bathrooms, adding washer dryer in units and having more than one air conditioner or possibly central air.
response from property -Thank you for the feedback. We will use this review to help fine tune our amenities and services.
The move-in went nice and e...Review From Modern Messagesubmitted by Jordan J. - |Recommended: YesThe move-in went nice and easy. The management here was very nice and accommodating. We were able to move into our new apartment sooner that expected and we really appreciated that.
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
We love the spacious apartm...Review From Modern Messagesubmitted by Lynette C. - |Recommended: YesWe love the spacious apartment Two bathrooms are always a plus. Very well kept and great staff. Safe environment and convenient to the highway.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
It is excellent locality to...Review From Modern Messagesubmitted by Syed T. - |Recommended: YesIt is excellent locality to live in. Peaceful and serene. Good management. I like it . Janitorial services are fine so are parking arrangements. Payment of rent is very simple
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
I moved here nearly 4 years...Review From Modern Messagesubmitted by Jerome B. - |Recommended: YesI moved here nearly 4 years ago because the rent was reasonable and utilities were included. The buildings are dated, but spacious. The management and maintenance are awesome. I gave 4 stars because rumor is that rent is being raised and owners are passing utility cost onto the tenants. I think there should be a grandfather clause with utlilities for tenants who have been living here prior to the new owners taking over. Overall, this is a very clean, nice and safe place to live.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
The plus side to living at ...Review From Modern Messagesubmitted by Christine D. - |Recommended: YesThe plus side to living at the clarendon apartment homes is that it is very safe. The neighborhood is quiet and so are my neighbors, for the most part. I do wish that the campus would become smoke free, considering my neighbor smokes cigarettes in the summer outside my window, allowing smoke to blow right into my living room . My only complaint is maintenance. I have had numerous problems since the new owners have taken over. From day one, i had no hot water for 3 whole days. I called the office and the hotline number. Nothing was done and no one had called to ever check on the status. I have had a faucet leak that took two days for anyone to even come and look at. I have called the emergency hotline for the new washer and dryers and was told they would call back once maintenance could come. Again, no call back. I was hesitant to renew my lease for this exact reason. I also experienced an issue where the maintenance man actually broke my windows, left them open and did not even tell me. I figured it out a few days later and had to address the issue at the office, in which i was told that the window pieces would be mass ordered in the spring and installed. I am hoping this will happen in the next few weeks. I have talked to multiple competitive communities nearby and faucet leaks, no hot water and algae filled pools are considered maintenance emergencies, yet for some reason they are not important enough for a call back to let me know no one is coming to fix these issues. I am nervous for the summer months because the new owners left the pool green at the end of summer last year, and let kids swim in the pool. I personally called the property manager to address this issue. While the pool was shortly closed after my call, maintenance again was useless, saying they kept the pH at the standard.. which would be impossible considering the standard pH for a swimming pool is 7.4 and algae grows at 8.0 or above. And the simple fact that the issue was not addressed when the workers saw a green pool still has me in disbelief. Besides maintenance issues, I would say this apartment complex is quite pleasant. My only suggestion would be to have management a little more involved to understand the frustrations of their customers.
The improvements are great ...Review From Modern Messagesubmitted by Norma B. - |Recommended: YesThe improvements are great paint, landscaping, outside lights, attention to maintenance requests, etc. .. but my favorite is the new washers and NO MORE QUARTERS
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Very much enjoy living at t...Review From Modern Messagesubmitted by Marcy K. - |Recommended: YesVery much enjoy living at the CH apt homes. The staff is very helpful and courteous. Nor really looking the new washers but if they are kept in better working order thatis a plus
response from property -Thank you for your kind feedback. We are happy to provide an exceptional living experience.
Living here has been great....Review From Modern Messagesubmitted by Christen G. - |Recommended: YesLiving here has been great. I always feel safe. The buildings are clean and any issues are fixed immediately. The pool is awesome as well. It is also great that pets are allowed.
response from property -Thank you for your feedback. We hope you continue to enjoy your living experience with us.