Ratings & Reviews

Overall Rating

4(85 reviews)98.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Ovidiu M. - |Recommended: YesMixed feelings - clean, qui... — Mixed feelings - clean, quiet inside the complex still... , decently maintained - squeaky floors and stairs, just one air con in the entire apart it’s a pain to cool down the bedrooms .
response from property -Ovidiu, we're pleased to see that you approve of our clean, peaceful community. Still, we want you to be totally satisfied, and your comment about air circulation suggests that our maintenance team should look into it. Will you contact us in the office at 630-325-3598 or theclarendon@trinity-pm.com so we may schedule the checkup and address the issue? We appreciate your feedback and want you to feel comfortable in your home.
Review From Modern Messagesubmitted by Tia N. - |Recommended: YesThe apartments can be more ... — The apartments can be more modern and the apartment complex could really use more Amenities. Neighbors are nice and it's quiet for the most part. Just wish that washer dryer could be in each unit with upgraded units.
response from property -Tia, it's good to know that you like the friendly, peaceful vibe in our community and we appreciate your suggestion to include washer/dryer sets in apartments. We value your feedback and are adding it to our discussions. If there is anything else we can do to earn a higher rating next time, please let us know.
submitted by Lynette C. - |Recommended: YesThe property is very well kept, and the landscaping is beautiful — I would say, if you’re looking for an apartment to feel like home, then your looking in the right place.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Kotryna Z. - |Recommended: YesI wouldn't change a thing a... — I wouldn't change a thing about this community. Its small, its quite and its clean. Has an amazing on-site team and a hard working call center answering questions 24 7. Couldn't ask for a better team.
response from property -Kotryna, we're thrilled to know that you're completely happy here and would not change a thing. Thanks for your compliments to our talented, hard-working team. We love knowing you're right at home here and thank you for the excellent review.
Review From Modern Messagesubmitted by Lynette C. - |Recommended: YesBeautiful place to live Qu... — Beautiful place to live Quite, peaceful, clean and the maintenance guys do a great job. The highway is five minutes away. The only problem we have is the paint on our walls. It’s dry, cheap and after a while it cracks...
response from property -Lynette, your enjoyment of our beautiful, quiet, well-maintained community is music to our ears. Thank you for mentioning the paint issue. Please reach out to us at 630-325-3598 or theclarendon@trinity-pm.com, so we can learn more and determine how to address this. We want to move your satisfaction level higher.
submitted by Caleb S. - |Recommended: YesGreat living spaces in great area — Overall the apartments are well furnished with great grounds. The location is very convenient as it is close to many major roads. The staff is friendly and maintenance requests are completed promptly. I especially appreciate the storage that comes with the units. Things that could be improved -Parking there is a limited number of spots next to my building. The physical parking lot is very tight as well. - Property office there have been a few times my wife and I have tried to get a hold of the office staff but have not been able to reach them and instead get transferred to a Trinity Property management line. Though they take our message and say they will pass it along to our office, we never get called back by the office. - Units are not very sound-proof . You can often neighbors and traffic along Rt. 83.
response from property -Thank you for the feedback. We will use this review to help better meet the needs of our valued residents.
Review From Modern Messagesubmitted by Cheryl B. - |Recommended: YesI would love to give five s... — I would love to give five stars but it's been very disappointing not having the Pool opened on Memorial weekend... second year in a row now
response from property -Hi Cheryl and thanks so much for your excellent feedback. Still, we want you to be entirely satisfied in our community and regret your disappointment about the pool schedule. Based on your feedback, we will take a fresh look at our maintenance schedule. Thanks for the heads up!
Review From Modern Messagesubmitted by Veera B. - |Recommended: YesIt's the best experience I ... — It's the best experience I have ever had. Everything was smooth and leasing office responded very well for out request and especially in time.
response from property -Veera, it's nice to read your lovely review. We like hearing that our team made your process so smooth. Welcome to your new home.
Review From Modern Messagesubmitted by Vesna K. - |Recommended: YesThe Clarendon apartments ar... — The Clarendon apartments are great place to live and so peaceful Great neighbors, excellent help from stuff and office people Thanks for sharing this experience
response from property -Vesna, thank you for being another one of our great residents! From our excellent team to the awesome neighbors, this is indeed an amazing place to live. Thanks for the outstanding review.
Review From Modern Messagesubmitted by Deborah C. - |Recommended: YesI love it here Alley way t... — I love it here Alley way too everything. Nice people all around. Hope I never have to leave. Maintenance men are great and respectful. Never a problem with office crew. We are just missing a gym.
response from property -Thank you for your review. Please let us know if there is anything we may do to enhance your experience with us.
Review From Modern Messagesubmitted by Spat*@*.Edu - |Recommended: YesI had to call maintenance t... — I had to call maintenance technician because water from faucet was coming very slow and the response time was less than half hour and he changed the faucet and took care of it really professionally.
response from property -Thank you for sharing these comments. We are happy to address concerns in a prompt and professional manner.
submitted by Akhila A. - |Recommended: YesNice and Cool — Very peaceful, great area and warm environment. The maintenance are always right on time. Good community that is quite and clean.
response from property -Thank you for your review. We are happy to maintain a comfortable community environment.
submitted by Laura C. - |Recommended: YesGreat — Clarendon Apartments homes over all is a great place to live at.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Christen G. - |Recommended: YesThe management company has ... — The management company has been doing alot of great community get togethers. Ski trips, wine tasting, etc. It's a great way to meet your neighbors and enjoy a day or evening out.
response from property -Thank you for your review. We hope you continue to value our community events.
submitted by Kathleen A. - |Recommended: YesIts ok--I need my kitchen tile repaired---was told I would get the blinds for the windows last year in 2018--please advise and thanks — Now that Sterigenics is closed----we can use the pool and perhaps drink the water
response from property -Thank you for the feedback. Please let us know if you have any outstanding requests and we will be happy to assist you.