Review From Modern Message|Recommended: YesThe neighborhood and area i... — The neighborhood and area is great, safe and easy to get around due to close access to all highways. Nice that Jewel is right down the street
Review From Modern Message|Recommended: YesIt’s a quiet neighborhood, ... — It’s a quiet neighborhood, neighbors are nice. Lots of area for the dogs to run. Wish there was more washers and dryers. I also wish the air conditioner wasn’t in the kitchen. It’s hard to cool the whole apartment. The bedrooms stay too warm.
Review From Modern Message|Recommended: YesIt’s an amazing environment... — It’s an amazing environment. Everyone is very friendly. The staff that’s is in site really gets back to you when you need them to and is very helpful.
Review From Modern Message|Recommended: YesThe Clarendon apartments ha... — The Clarendon apartments have been great living in. Quite neighborhood, great area for children. Let friendly. Really nice neighborhood schools are walking distance
Review From Modern Message|Recommended: YesI love this community. Quie... — I love this community. Quiet and peaceful even with the kids on the premises. Maintenance crew is courteous ans respectful of tenants when they need to enter your apt. Office management id also very kind and respectful. Hope I never have to leave
Deborah, your excellent feedback shows that you feel right at home in our peaceful community with our courteous maintenance and office teams. It's great to have you here. Thanks for giving us five stars.
Review From Modern Message|Recommended: YesI've been here for just ove... — I've been here for just over a year and have enjoyed my experience so far. The landscaping is kept up well and the pool is nice to swim in. Hopefully the turnover will continue to be low so that the community can continue to be a happy one.
John, thanks for giving us such a positive update after living in our well-maintained community for more than a year. Our aim is for you to be totally satisfied here, so if there is anything we can do to push your happiness to the highest level, please stop by the office and tell us about it. Meanwhile, keep enjoying the pool!
Review From Modern Message|Recommended: YesIt’s been a really lovely e... — It’s been a really lovely experience here meeting new neighbores and getting to swim out in the beautiful pool I really love the free parking and how quick they come and fix stuff
Hannah, your positive feedback tells us that you're enjoying everything from our swimming pool to the free parking to meeting your neighbors. If there is anything we can do to nudge your satisfaction to the highest level, come by the office and let us know. We want you to be entirely comfortable here.
Review From Modern Message|Recommended: YesManagement is great. It's ... — Management is great. It's very quiet. Neighbors are friendly. Huge shout out to Josh in maintenance for digging my keys out of the dumpster
Christen, your outstanding feedback about our peaceful, friendly community has us smiling. Thanks for acknowledging our fantastic teams, especially Josh for his exceptional service. Keep enjoying your comfortable home.
Review From Modern Message|Recommended: YesIt's been nice to live here... — It's been nice to live here. There need to be some upgrades done. It could be more amenities and the apartments could a little more modern.
Thank you for your review. Please let us know which updates you would like to see and we will be happy to discuss your suggestions!
Review From Modern Message|Recommended: YesMixed feelings - clean, qui... — Mixed feelings - clean, quiet inside the complex still... , decently maintained - squeaky floors and stairs, just one air con in the entire apart it’s a pain to cool down the bedrooms .
Ovidiu, we're pleased to see that you approve of our clean, peaceful community. Still, we want you to be totally satisfied, and your comment about air circulation suggests that our maintenance team should look into it. Will you contact us in the office at 630-325-3598 or firstname.lastname@example.org so we may schedule the checkup and address the issue? We appreciate your feedback and want you to feel comfortable in your home.
Review From Modern Message|Recommended: YesThe apartments can be more ... — The apartments can be more modern and the apartment complex could really use more Amenities. Neighbors are nice and it's quiet for the most part. Just wish that washer dryer could be in each unit with upgraded units.
Tia, it's good to know that you like the friendly, peaceful vibe in our community and we appreciate your suggestion to include washer/dryer sets in apartments. We value your feedback and are adding it to our discussions. If there is anything else we can do to earn a higher rating next time, please let us know.
|Recommended: YesThe property is very well kept, and the landscaping is beautiful — I would say, if you’re looking for an apartment to feel like home, then your looking in the right place.
Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Message|Recommended: YesI wouldn't change a thing a... — I wouldn't change a thing about this community. Its small, its quite and its clean. Has an amazing on-site team and a hard working call center answering questions 24 7. Couldn't ask for a better team.
Kotryna, we're thrilled to know that you're completely happy here and would not change a thing. Thanks for your compliments to our talented, hard-working team. We love knowing you're right at home here and thank you for the excellent review.
Review From Modern Message|Recommended: YesBeautiful place to live Qu... — Beautiful place to live Quite, peaceful, clean and the maintenance guys do a great job. The highway is five minutes away. The only problem we have is the paint on our walls. It’s dry, cheap and after a while it cracks...
Lynette, your enjoyment of our beautiful, quiet, well-maintained community is music to our ears. Thank you for mentioning the paint issue. Please reach out to us at 630-325-3598 or email@example.com, so we can learn more and determine how to address this. We want to move your satisfaction level higher.
|Recommended: YesGreat living spaces in great area — Overall the apartments are well furnished with great grounds. The location is very convenient as it is close to many major roads. The staff is friendly and maintenance requests are completed promptly. I especially appreciate the storage that comes with the units. Things that could be improved -Parking there is a limited number of spots next to my building. The physical parking lot is very tight as well. - Property office there have been a few times my wife and I have tried to get a hold of the office staff but have not been able to reach them and instead get transferred to a Trinity Property management line. Though they take our message and say they will pass it along to our office, we never get called back by the office. - Units are not very sound-proof . You can often neighbors and traffic along Rt. 83.
Thank you for the feedback. We will use this review to help better meet the needs of our valued residents.